How to configure Vipre Antivirus firewall settings to allow RDP remote desktop connection

Vipre firewall settings to allow RDP remote desktop connection to your virtual server.

You will need to login to the server via a  Console or remote KVM/IP card to install and configure the firewall.  If you install the firewall when you are logged in via a RDP remote desktop connection you will lock yourself out of the server as soon as you activate the firewall.  Thus you need to have other access.

First install the Vipre Internet Security Suite which include their firewall.

You next need to turn on the Learning Mode function “From the console session” .

Now turn the firewall.   “From the console session”.

Next logon to the server via RDP.  “This is a new session via RDP remote desktop application”

Go back to your original “Console Session” and ok the messages asking if you would like to allow the RDP session you are trying to establish.

****We assume that you could RDP to the server to begin this process.  Which means the Windows firewall is off or it is set to allow RDP remote desktop connections.

****We found that the following instructions but they DID NOT work to allow RDP through the Vipre firewall when we tried it.

  1. Using the information from the previous section, modify the Apps rule for Svchost.exe to allow trusted connections both inbound and outbound.
  2. Make a port exception on the RDP port for this same application (C:WindowsSystem32svchosts.exe). The name can be whatever you choose, but the application must be C:WindowsSystem32svchost.exe, the Port Number must be 3389 (orwhatever you have the RDP port set as), and the Protocol must be TCP.


Anti-virus on Riptide’s Windows Server Hosting

Update for Windows Server 2016 – Windows Defender is built-in to Windows Server 2016 and is provided at no charge.  If you have Windows Server 2012 R2, we can install MS System Center Endpoint Protection on your server for a nominal monthly fee (Windows Defender does not exist for Windows Server 2012r2).  You are always free to install and use your own AV / malware / security software product as you see fit.  Before installing software, you should verify it is supported on the Windows Server OS you have as well as on a RDS/Terminal Server if that role is installed.

Original Blog Post – Appropriate security measures should be taken on all hosted servers of which one component is using an anti-virus program. If you have a RDP hosted server with users who surf and download from the web, anti-virus is a must. Having the server backed up is another key to ensure you keep all your data safe.

Riptide Hosting can provide the licensing for MS Endpoint Protection stand-alone for $20 per server (or $5 per user if you are utilizing our per user terminal server application hosting offering – Our licensing is provided on a monthly basis with no long-term commitment.

You can also choose to use your own anti-virus software which you may have more familiarity with or already own licenses for. You should verify that the software will work with the Windows Server OS that you have as well as with the remote desktop services (RDS) / terminal services role if installed (and any configuration changes necessary for install on a RDS / terminal server). Also, remember to install programs on a remote desktop server (terminal server) through control panel, install programs on remote desktop server.

If you would like to utilize our licensing for MS Endpoint Protection and have us install it on your server, please let us know.

Other AV offerings that you can research for pricing, compatibility and specifications include: eset, avg, malewarebytes, and many more.