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Riptide Hosting – Premium Infrastructure to Avoid Downtime

Our Server Hosting services (dedicated server hosting, virtual server hosting and remote desktop hosting) are designed with redundant infrastructure to keep your business applications running. Below we discuss four of the common reasons for downtime and details on our infrastructure. 1) Internet Connection Failures – we utilize premium, blended bandwidth with a minimum of 8 […]

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All Posts Remote Desktop Hosting Windows 2008R2

Microsoft Office and alternatives on remote desktop hosting (terminal server application hosting)

Our remote desktop hosting (terminal server hosting) servers are designed to provide access to your applications from anywhere. Using Windows remote desktop protocol, you can access your business applications, Access databases and other programs running on the server from any device using the remote desktop connection client (already installed on all windows PCs, see blog […]

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Anti-virus on Riptide’s Windows Server Hosting

Update for Windows Server 2016 – Windows Defender is built-in to Windows Server 2016 and is provided at no charge.  If you have Windows Server 2012 R2, we can install MS System Center Endpoint Protection on your server for a nominal monthly fee (Windows Defender does not exist for Windows Server 2012r2).  You are always […]

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All Posts Remote Desktop Hosting Windows 2008R2 Windows 2012 R2 Windows Server 2016

Disable Internet Explorer Enhanced Security Configuration

Windows Server comes with Internet Explorer (you are also free to download another browser of your choice such as Chrome or Firefox). Internet Explorer Enhanced Security Configuration (IE ESC) is a security feature that can be enabled or disabled.  If enabled, when you open IE you will see something like this “Internet Explorer Enhanced Security […]

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All Posts Remote Desktop Hosting Windows 2008R2

RDP connections exceeded in Windows Server 2008R2

If you are prevented from logging on to your server via RDP and receive a message that the maximum number of connections have been exceeded, see steps below to login to the special session to then disconnect the other user sessions: 1. Open Command Prompt on your local windows computer 2. Type: mstsc /admin 3. […]

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Remote Desktop Connection Client for Macs

If you are using a Windows OS (Vista, Windows 7, Windows 8), the remote desktop connection client is already included in Windows and doesn’t need to be installed.  It may be located in start -> programs -> accessories folder if you don’t see it on your desktop or list of programs. If you have a […]

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All Posts Remote Desktop Hosting Windows 2008R2

Redirect sound audio from remote desktop server to local machine

Follow the steps below to allow redirection of sound from a remote desktop server (terminal server) to local/client machine. This applies in Windows Server 2008R2. – see notes further below if you are using Windows Server 2012R2. 1) Install the “desktop experience” feature in server manager and then start the windows audio service. We have […]

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Remote Desktop sessions varying speed opening database reports

Windows Server 2008R2 with remote desktop services role (terminal services) and Access database We recently had a user notice that database reports would open up at different speeds in different remote desktop sessions. After trying many different things, it was determined that printer redirection was causing some sessions to open database reports more slowly than […]

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All Posts Remote Desktop Hosting Windows 2008R2

Printing issues on Terminal Server with Domain Controller role

Applies to Windows Server 2008R2 Microsoft does not recommend installing the Remote Desktop Services role (Terminal Services role) on a domain controller in Windows Server 2008R2. If you have installed both roles, you may notice printing issues whereby documents won’t print to your redirected printer even thought it shows as available. First review the event […]